At Tilly Ferrari Make-up Artist, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with applicable data protection laws. By engaging with our services, you agree to the practices described in this policy.

  1. Information We Collect: a. Personal Information: When you book our makeup services, we may collect personal information, including your name, contact details (email address, phone number), and any additional information you provide voluntarily, such as event dates and preferences. b. Payment Information: For payment processing purposes, we may collect certain financial information, such as your billing address and credit/debit card details. However, please note that we do not store or retain credit/debit card information. All transactions are securely processed through trusted third-party payment processors.

  2. Use of Personal Information: a. Service Provision: We collect and use your personal information to provide makeup services, communicate with you, and fulfill our contractual obligations. b. Communication: We may use your contact information to respond to your inquiries, provide updates regarding your bookings, and send important notifications or promotional offers related to our services. You can opt out of promotional communications at any time. c. Legal Compliance: We may process your personal information to comply with legal obligations, such as record-keeping requirements, tax regulations, or responding to lawful requests from authorities.

  3. Data Retention: a. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. b. We will securely dispose of your personal information once it is no longer needed or anonymize it for statistical or research purposes.

  4. Data Security: a. We take appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. b. We implement security measures, such as secure servers, firewalls, encryption, and regular data backups, to safeguard your personal information. c. While we strive to protect your personal information, please note that no method of transmission or storage over the internet is completely secure. Therefore, we cannot guarantee absolute security of your data.

  5. Third-Party Sharing: a. We do not sell, trade, or transfer your personal information to third parties for marketing purposes. b. We may share your personal information with trusted service providers or subcontractors who assist us in delivering our services, such as IT and website hosting, payment processing, and communication tools. These third parties are contractually bound to keep your information confidential and use it only for the intended purposes. c. We may disclose your personal information if required by law or to protect our rights, property, or safety, as well as the rights, property, or safety of others.

  6. Your Rights: a. You have the right to access, rectify, or delete your personal information held by us. If you wish to exercise these rights, please contact us using the contact information provided below. b. We will respond to your requests and inquiries regarding your personal information within a reasonable timeframe and in accordance with applicable data protection laws.

  7. Changes to this Policy: a. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the revised version will be effective as of the date of publication.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [Contact Information]. We are committed to addressing and resolving any privacy-related issues promptly and fairly.

Last updated: 17/05/2023